Last Updated: 18/02/2025

WDP – We Don't Play ("WDP", "we", "us", or "our") is a pioneering crossover jazz ensemble with a global audience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (the “Site”), use our online services, or interact with us in connection with our performances, merchandise, press inquiries, and other communications.

By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please do not access our Site.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our Site, you may voluntarily provide personal information, including but not limited to:

• Contact Details: Name, email address, phone number, and mailing address.
• Account Information: If you register for updates.
• Transaction Data: Information related to purchases, bookings, or merchandise orders (e.g., payment details, billing and shipping addresses).
• Event Inquiries: Details provided through contact forms for press, bookings, or collaborations.
• Media Submissions: Photos, videos, or other content you upload (e.g., for fan interactions or contest entries).

1.2 Information Collected Automatically

When you visit our Site, we automatically collect certain technical and usage information, such as:

• Device Information: IP address, browser type and version, operating system, and device identifiers.
• Usage Data: Pages visited, links clicked, time and duration of your visits, and referring URLs.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to enhance your browsing experience, analyze trends, and administer the Site. For more details, see Section 3 below.

1.3 Third-Party Information

We may also receive information about you from trusted third parties, including:

• Social Media Platforms: If you interact with our social media channels or use “Log in with…” features.
• Marketing Partners: Data aggregated from partners to help us tailor our content and offers.
• Analytics Providers: Information collected by third-party analytics services that help us understand user behavior.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• Service Delivery: To process orders, manage bookings, and deliver merchandise or digital content.
• Customer Support: To respond to inquiries, resolve issues, and offer technical support.
• Site Optimization: To analyze user behavior and improve the functionality and design of our Site.
• Personalization: To customize your experience by displaying content and offers tailored to your interests.

2.2 Communication and Marketing

• Transactional Communications: To send order confirmations, receipts, and account-related updates.
• Promotional Emails: With your consent, we may send newsletters, updates about new releases, tour dates, exclusive offers, and press announcements.
• Social Media and Advertising: To display personalized advertising and content on our Site and across partnered platforms.

2.3 Legal and Security Purposes

• Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To detect, prevent, and respond to fraud, security breaches, and other malicious activities.
• Record Keeping: To maintain records of our business transactions and interactions with you.

3. Cookies and Tracking Technologies

3.1 Use of Cookies

Our Site uses cookies and similar technologies to enhance your user experience. Cookies allow us to:

• Recognize your device when you return.
• Remember your preferences and settings.
• Collect anonymous usage data to analyze Site performance and trends.
• Serve targeted advertisements based on your browsing behavior.

3.2 Managing Cookies

Most browsers automatically accept cookies, but you can modify your browser settings to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect the functionality of our Site.

4. Sharing and Disclosure of Your Information

We do not sell your personal information. However, we may share or disclose your information in the following circumstances:

4.1 With Service Providers

We work with trusted third-party vendors (e.g., hosting providers, payment processors, analytics providers) who process your information on our behalf. These providers are contractually obligated to protect your data and use it solely for the purposes we specify.

4.2 For Legal and Security Purposes

We may disclose your information if required by law, regulation, or legal process (such as a subpoena), or if we believe it is necessary to protect our rights, your safety, or that of others.

4.3 In Connection with Business Transfers

If WDP is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a new privacy policy.

4.4 With Your Consent

We may share your information with third parties when you provide explicit consent for specific purposes, such as collaborative projects or promotional partnerships.

5. Data Security and Retention

5.1 Security Measures

We implement a range of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular security reviews. Despite our efforts, no method of transmission over the Internet is 100% secure.

5.2 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, your data will be securely deleted or anonymized.

6. International Data Transfers

WDP operates globally. If you are accessing our Site from outside Botswana, your personal data may be transferred to and stored in countries that may not have the same data protection laws as your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy, including the use of standard contractual clauses where required.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These include:

• Right to Access: You may request access to the personal information we hold about you.
• Right to Correction: If you believe your information is inaccurate or incomplete, you may request that we correct it.
• Right to Deletion: You may request that we delete your personal data, subject to certain legal obligations.
• Right to Restrict Processing: You have the right to request restrictions on how we use your personal information.
• Right to Object: You may object to our processing of your data for direct marketing or other purposes.
• Right to Data Portability: In certain cases, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at: leroy@wdpband.com. We will respond to your request within the timeframes required by applicable law.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

WDP – We Don't Play
 Email: leroy@wdpband.com